Shipping Policy
Shipping Policy - DREAMDEALS Online Store
Thank you for choosing DREADEALS Online Store for your shopping needs. We are dedicated to providing you with a smooth and efficient shipping experience. Please take a moment to review our shipping policy to understand how we manage orders and deliveries.
1. Order Processing and Dispatch:
a) Order Processing Time: When you place an order on our website, please allow us 4-5 business days to process and dispatch your order. Our goal is to process orders as swiftly as possible while ensuring careful packaging for safe shipment.
b) Dispatch Notification: Once your order leaves our warehouse, we will send you an email or SMS notification, including tracking information if applicable. This will enable you to track your order's status until it reaches your designated delivery address.
2. Shipping Methods:
To guarantee timely and secure delivery of your orders, we collaborate with dependable shipping carriers. Shipping methods may vary based on your location and the products you purchase. Typically, standard shipping is the default option, but we may provide expedited or other choices in specific cases.
3. Estimated Delivery Time:
The estimated delivery time hinges on your location and the chosen shipping method. Please note that this estimate is in addition to the order processing time. While we make every effort to meet estimated delivery dates, unforeseen circumstances such as customs clearance, public holidays, or severe weather conditions may result in delays.
4. Shipping Rates:
Shipping rates are computed based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed during the checkout process before you finalize your purchase. Please review the shipping rates and confirm the accuracy of the shipping address to prevent delivery issues.
5. International Shipping:
DREAMDEALS Online Store extends international shipping to numerous countries. International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the recipient's responsibility and can vary depending on the import regulations of the country. We advise you to consult your local customs office for information on applicable fees before placing an international order.
6. Order Tracking:
For orders with available tracking information, you will receive a tracking number along with the dispatch notification. You can utilize this tracking number to monitor your shipment's progress until it reaches its destination. If you have inquiries or concerns regarding your order's status, please feel free to contact our customer support team.
7. Undeliverable Packages:
In cases where a package is returned to us as undeliverable due to an incorrect address or other reasons, we will make an effort to contact you to confirm the address and arrange for the package's reshipment. Additional shipping charges may apply for reshipment.
8. Damaged or Missing Items:
Upon receiving your order, please inspect the package for any visible damage. If you discover that items are damaged or if any items are missing from your order, please notify us within 48 hours of delivery. We will work with you to promptly resolve the issue.
9. Change of Shipping Address:
If you need to modify the shipping address after placing an order, please contact our customer support team without delay. We will do our best to accommodate your request if the order has not yet been dispatched.
10. Contact Us:
Should you have any questions or require assistance regarding our shipping policy or your order, please do not hesitate to reach out to our customer support team at [support@DREADEALS.store]. We are here to provide assistance and ensure that your shopping experience with DREAMDEALS Online Store is exceptional.
Thank you for choosing DREADEALS Online Store for your shopping needs. We are dedicated to providing you with a smooth and efficient shipping experience. Please take a moment to review our shipping policy to understand how we manage orders and deliveries.
1. Order Processing and Dispatch:
a) Order Processing Time: When you place an order on our website, please allow us 4-5 business days to process and dispatch your order. Our goal is to process orders as swiftly as possible while ensuring careful packaging for safe shipment.
b) Dispatch Notification: Once your order leaves our warehouse, we will send you an email or SMS notification, including tracking information if applicable. This will enable you to track your order's status until it reaches your designated delivery address.
2. Shipping Methods:
To guarantee timely and secure delivery of your orders, we collaborate with dependable shipping carriers. Shipping methods may vary based on your location and the products you purchase. Typically, standard shipping is the default option, but we may provide expedited or other choices in specific cases.
3. Estimated Delivery Time:
The estimated delivery time hinges on your location and the chosen shipping method. Please note that this estimate is in addition to the order processing time. While we make every effort to meet estimated delivery dates, unforeseen circumstances such as customs clearance, public holidays, or severe weather conditions may result in delays.
4. Shipping Rates:
Shipping rates are computed based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed during the checkout process before you finalize your purchase. Please review the shipping rates and confirm the accuracy of the shipping address to prevent delivery issues.
5. International Shipping:
DREAMDEALS Online Store extends international shipping to numerous countries. International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the recipient's responsibility and can vary depending on the import regulations of the country. We advise you to consult your local customs office for information on applicable fees before placing an international order.
6. Order Tracking:
For orders with available tracking information, you will receive a tracking number along with the dispatch notification. You can utilize this tracking number to monitor your shipment's progress until it reaches its destination. If you have inquiries or concerns regarding your order's status, please feel free to contact our customer support team.
7. Undeliverable Packages:
In cases where a package is returned to us as undeliverable due to an incorrect address or other reasons, we will make an effort to contact you to confirm the address and arrange for the package's reshipment. Additional shipping charges may apply for reshipment.
8. Damaged or Missing Items:
Upon receiving your order, please inspect the package for any visible damage. If you discover that items are damaged or if any items are missing from your order, please notify us within 48 hours of delivery. We will work with you to promptly resolve the issue.
9. Change of Shipping Address:
If you need to modify the shipping address after placing an order, please contact our customer support team without delay. We will do our best to accommodate your request if the order has not yet been dispatched.
10. Contact Us:
Should you have any questions or require assistance regarding our shipping policy or your order, please do not hesitate to reach out to our customer support team at [support@DREADEALS.store]. We are here to provide assistance and ensure that your shopping experience with DREAMDEALS Online Store is exceptional.